Lintons has always made the safety of our associates and customers a priority.
This fall we partnered with iAuditor, an inspection and corrective action platform that monitors all Lintons-managed locations to drive safety, quality and efficiency. The iAuditor mobile app and web platform team up to provide a single operating system for our inspections. Our team of Senior Director of Operations, Patrick Tarr, District Manager, Rick Bogden and I.T. Support Specialist, Dan Walters, executed the roll out of initial inspections utilizing the new platform.
The platform helps to raise safety and quality standards and streamline our service standards. Through the inspections performed using iAuditor, our teams are able to conduct and store inspections, attach photos of compliant and non-compliant items, and assign corrective actions to identified issues on the spot and generate reports.
Turning issues into action ensures our operational teams are aware. It’s not enough to simply create corrective actions. Each action can be assigned to a person or group of people with a due date and level of priority. When the responsible party submits the correction, a supervisor can approve, reject, or reply with comments. We make the most of the information captured by monitoring improvement and driving actions towards resolution.
“Measuring trends and analyzing what’s working helps us to improve operations and deliver safe and healthy environments for our associates, clients and customers,” states VP of Operations, Russ Hengst.
“Since introducing iAuditor, our operational teams react more efficiently to meet our high operation and safety standards.”
Insightful analytics allow management to gather better data, create and resolve corrective actions and gain insight into critical areas. With real-time visual dashboards, Lintons operations have insight into inspection results, action items due, frequently failed items, analytics and schedules.
Patrick Tarr commented, “The success has been overwhelming and we are looking ahead to roll out additional audits in 2022.”